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The following are items that will need to be addressed at, or in some cases before, your pet's boarding appointment.
WHY DOES MY PET NEED THE CIV VACCINE? We finally have an effective vaccine against the canine influenza strain H3N8. All dogs exposed to areas where many dogs converge like kennels, dog parks, and groomers are at risk. The vaccine will not prevent infection but does reduce the severity of illness by reducing the days of viral shedding and risk of secondary pneumonia. Our facility has made the decision to require this vaccine in order to reduce the risk of spread of secondary pneumonia within our facility. It is in all of our patrons best interrest that we take these measures to keep their pets as healthy as possible.
WHY DOES MY PET NEED THE BORDATELLA VACCINE EVERY 6 MONTHS HERE? Our doctor keeps very current on all American Animal Hospital Association Vaccine Task Force recommendations and based on the most current reports, high risk facilities such as kennels should require a booster for this vaccine if last done over 6 months prior. Current research has shown that the duration of immunity from this vaccine lasts only 8-10 months, therefore we have chosen to follow this respected guideline for your pets protection.
WHEN PICKING YOUR PET UP FROM BOARDING, PLEASE BE AWARE OF THE FOLLOWING ISSUES.
BE AWARE THAT YOUR PET’S DIET MAY HAVE VARIED SLIGHTLY FROM HOME. G.I. disturbances can occur from any changes in the normal home feeding habits.
YOUR PET MAY HAVE BARKED AT OTHER ANIMALS. Although no two pets of different owners is ever put together, just seeing another pet causes many pets to become excited and communicate with the other pet. Many cases of sore throats, tonsillitis, and bronchitis result from excessive barking.
BE AWARE THE TEMPERATURE AND HUMIDITY IN OUR CLINICS MAY BE A LITTLE DIFFERENT FROM YOUR HOME. Just as in humans, any changes in the environment can create problems beyond control.
YOUR PET COULD HAVE BEEN IN THE “INCUBATION PERIOD” OF SOME INFECTIOUS DISEASE WHEN BROUGHT TO THE RESORT FOR BOARDING. Signs of disease do not develop for several days after exposure to an infectious agent. Even though you assume your pet is healthy and even though we examine him/her upon admission, it is impossible to detect many problems until your pet starts to show clinical signs. Any changes in the normal routines of your pet can result in “stress.” Any form of stress can weaken an animal’s immune system allowing some hidden disease it has been incubating to become apparent resulting in a sick pet.
YOUR PET MAY HAVE A KENNEL ODOR IF IT DID NOT HAVE A DISMISSAL BATH. We require all pets receive a bath on the day of dismissal to ensure your pet is clean and odor-free. Kennel sanitation is the highest priority for us, but some pets still soil their cages and step or lay in the soiled area. It only takes a minute for this to happen.
PETS REQUESTED TO BE HOUSED TOGETHER & ONE IS INJURED. Injuries can occur from either playing or a “family squabble.” We will report if any such injuries do occur and take appropriate measures and or make recommendations.
At the time of boarding check in, we will need the completed Boarding Agreement. You can download this form by clicking on the link below.
Boarding_Drop_Off_Form1.pdf
You will need Adobe Acrobat Reader to open this file. Acrobat Reader is avialable at NO CHARGE and can be downloaded via the internet from their website at Adobe.com. To go directly from here to the Acrobat Reader page of the Adobe website, click on this link: http://www.adobe.com/products/acrobat/readstep2.html
Thank you for considering Mandarin Landing Pet Resort ital for the boarding of your pet. We have just completed building our brand new state of the art 8000 square foot PET RESORT AND CANINE REHABILITATION FACILITY. Despite the increase in our capacity, we PROMISE to continue to treat every pet entrusted to our care the same as we treat our own pets. In fact, our own staff board their pets here when they go out of town.
Cats are boarded in our seperate cat condo room with a view to the outside. The condos have a seperate toilet area. Dogs can be boarded in a selection of large sized suites from 3 x 5 feet up to 5 x7 feet . We even offer FAMILY STYLE boarding with CABLE TV. Our BRAND NEW PET RESORT is all air conditioned, includes a large naturally lit ROMPER ROOM for indoor play, a large INDOOR POOL and an UNDERWATER TREADMILL. We furnish all normal food and bedding.
You are welcome to stop by any time for a tour.
During your pet's stay with us, your pet will be closely monitored for it’s eating habits, voiding habits, any weight change or any other obvious physical problems. We have taken exceptional effort in our resort's design to avoid any potential spread of unexpected infections by having 6 feet tall solid wall divisioins between runs, solid plexiglass doors, individual floor drains in each run, adequate air exchange and requiring that all incomming animals have fullfilled all of thier vaccination and parasite prevention protocols. A full examination by the doctor is not performed unless the owner requests it; however if any issue is noted by our staff, the doctor will briefly examine and determine if a more thorough exam is indicated. Please read all of the information below before making a boarding reservation for your pet.
Be aware that your pet's diet may have varied while away from home unless their food was brought for them. They may have barked at other animals; or the temperature & humidity may have been slightly different from your home. This can create problems such as sore throats, tonsillitis, or diarrhea. We seek to prevent such problems, but you must understand that these problems do develop. Owners will be charged appropriate fees for all treatment and medication needed for reasons that are not directly under our control.
FLEA CONTROL. All pets are housed in individual “suites,” that are totally cleaned & disinfected daily. Our grounds are also regularly treated with pesticides. Most cases of flea infestation are present at the time of admission. We do our best to detect fleas on all pets at the time of admission and require appropriate treatment when they are found. Sometimes, however, it can be missed, especially if there are only a few fleas on an animal. Pets can pick up fleas in the grass outside during exercise or when being brought in the clinic or at the time of departure when the pet is walked in the grass. WE STRONGLY RECOMMEND ALL PETS BE ON MONTHLY FLEA CONTROL.
In some cases a pet may be deemed too aggressive to risk injury to our staff. In other cases our staff may be able to handle a pet but only by taking special precautions. If our routine standard of care can not be provided due to a pet's temperament, we will make every effort to contact you to discuss all options available. However, if a pet boarding with us is deemed too aggressive to continue boarding, we will require that the owner or authorized agent pick up the pet.
Please inform us if you are not happy with the way your pet is cared for. Your satisfaction and your pet's well-being are our primary concern.
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